I think that any change is for good, but if you know how to manage it...

We have to be objective, before Transantiago, the buses were not a paradise: We did not have a bus stop, and many times they didn´t stop wwhere we ask to. They didn´t stop to students either, because in that time, we didn´t have to pay the ticket; and also, pay to bus driver while he was driving was very dangerous. But I have to say that the buses covered more area and the travels were most fast and frequency.

And now, after Transantiago, we don´t hear news about armed robbery, to bus driver, because they don´t manage the money now, and I think the covered area is good, it´s all too much organized, not at the beginning, but it had improve. But, the frequency of travels is reduce.

My experience in Transantiago, is not a wonder, because at the beginning I usually was waiting for the bus an hour, and it was always full of people, so I hated it; and routes for my county was very poor, so I didn´t like it at all. Now, when Transantiago had been working for 3 years, I really don´t hate it like before: I have 5 routes now and the frecuency of the travel is not slow as before.

In my opinion, any change needs time, and help of everybody, because we have to remember that at the beginning of the use of Transantiago people didn´t pay the ticket, it´s still happening now; so, how can we ask for a good function if we didn´t help to, nothing is free. This project will improve in the time...